Experience Retro Gaming like never before—with focused, appointment-based shopping. Browse curated classics, test gear, and get expert guidance in a safe, comfortable setting.
Appointment Hours
- Monday–Friday: 6:00 PM – 9:30 PM
- Saturday–Sunday: 9:00 AM – 9:30 PM
How to Book Option A: Email request
- Email to: jdroland@retrogamingofdenver.com
- Subject: Appointment Request
- Include in the body:
- Full name
- Best contact phone number and email
- Desired appointment date (MM/DD/YYYY)
- Desired appointment start time (e.g., 6:15 PM)
- Estimated duration (if known; e.g., 60 minutes)
- A brief list of items you’re seeking or the platform you want to explore (e.g., "Sega Genesis games, Nintendo Switch accessories, CRT monitor details")
- Any accessibility needs or special accommodations
Option B: Online form (if available)
- Complete the form with the following fields:
- Name, contact info (email/phone)
- Appointment date and time
- Estimated duration
- Item/platform interests
- Special requests or accommodations
What to Include in Your Appointment Request
- Projected appointment date and time
- A brief list of items you’re looking for or the platform you intend to browse
- Optional: any inventory you already reviewed on the curbside page
What to Do Before Your Appointment
- Review our curbside pickup inventory on our website to get a sense of availability and pricing.
- Prioritize items you want to see in person to help staff prepare or reserve options if possible.
- If you need a specific item held, indicate that in your request; holds are subject to availability and store policy.
What to Expect During Your Appointment
- Check-in: Please arrive a few minutes early and check in with staff at the front of the store.
- Capacity: The store may operate with a limited number of customers inside at one time to maintain a comfortable shopping environment.
- Appointment duration: Each appointment is allocated a time window (typical expectation is up to 60 minutes, with extensions possible upon staff approval and inventory access).
- Assistance: A store associate will guide you to your requested categories, demonstrate item condition, verify compatibility, and answer questions.
- Transactions: Payment and pickup will occur at the point of sale inside the store. If you prefer curbside pickup for any item discovered during your appointment, let staff know.
- Safety & hygiene: We follow standard retail safety practices. Masks or other PPE are optional unless local guidelines require otherwise.
Curbside Inventory Review
- We encourage customers to review curbside pickup inventory on our website prior to setting an appointment.
- Bring any notes or screenshots of items you’d like to compare during your visit.
What to Bring
- A valid photo ID (for verification during purchase if required)
- Any confirmation details from your appointment request
- A list of items you’re considering (optional but helpful)
Cancellation and Rescheduling
- If you need to cancel or reschedule, please email jdroland@retrogamingofdenver.com as soon as possible.
- We recommend at least 24 hours' notice to allow other customers to adjust their plans.
- Cancellations or no-shows may affect future appointment availability.
Privacy and Data Handling
- Appointment information is used solely for scheduling and customer service purposes.
- Personal information will be stored securely and not shared with third parties without consent, except as required by law or store policy.
Sample Appointment Request Email Subject: Appointment Request – [Your Name] – [Date] @ [Time]
Hello Retro Gaming of Denver Team,
I’d like to schedule an in-store appointment.
- Name: [Your Full Name]
- Contact: [Phone number and email]
- Date: [MM/DD/YYYY]
- Time: [e.g., 6:30 PM]
- Duration: [e.g., 60 minutes]
- Interest: [List items/platforms, e.g., "Sega Genesis games, Nintendo Switch accessories, CRT monitors"]
- Preparedness: I’ve reviewed curbside inventory and will bring [anything specific].
Please confirm the appointment or suggest an alternative time. Thank you!
Best regards, [Your Name]
Contact Information
